Julian Wadden

Case Study

A Brief Overview

Julian Wadden is one of South Manchester’s leading estate agents in sales, lettings, management and mortgage advice with branches in Didsbury, Heaton Moor, Marple, Reddish & Stockport Exchange.

Woodbank Office Solutions has a breadth of experience working with property professionals. They are trusted by several property developers, and regional agents alike, to provide reliable photocopier solutions and maintenance upon which they can count on.

The Challenge

A typical estate agency office usually has one multifunctional colour printer to provide property details and rental list printing. It is, therefore, crucial that printing is reliable, particularly on weekends, to avoid disappointing branch visitors, and at worst, losing vendors. Julian Wadden’s brochures provide a range of powerful and unique benefits, that cannot be found when using other digital media.

Vendors need to be confident that properties are presented to maximum effect and displayed in the most eye-catching and professional manner. Due to the growth of the Stockport business, it also paved the way for smarter printer equipment to support the 5 branches and 2 support offices.

The Solution

It’s inevitable that the latest digital technology has transformed the way in which estate agents present their customers’ properties. However, clients still require hard copy brochures, something in the customers’ hands ensures the bond between estate agents and vendor. The agents are able to produce high-quality window displays, brochures, and other documents with ease and speed.

It became apparent that Julian Wadden knew Woodbank Office Solutions weren’t just photocopier suppliers. After an extensive consultation, review, and print audit, Woodbank installed a fleet of new multifunctional printers across the branches. This was done with minimal disruption to their business.

The Result

> One contact for equipment, supplies, service, and invoicing.

> Enhanced employee productivity, thanks to increased up-time and the removal of
time-consuming processes such as meter reads,
placing and chasing service calls, and supplies ordering.

> Increased productivity. Ensure that your devices stay up-to-date and that your employees have the new features they need to stay productive and competitive.

“We’re selling somebody’s significant financial asset so we have a duty of care to obtain best value and great customer service. Printing is vital to our business if it goes wrong can cost us time and money. We just want it to run smoothly, allowing us to get on with our business. Woodbank’s service team of engineers are experts in their field.


– Julian Wadden (Owner & Director)

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